Navigating Difficult Conversations: A Practical Guide for Leaders
Ever delayed a tough conversation at work, whether about poor performance, strained team dynamics, or sensitive feedback, because you feared making things worse? You’re not alone.
“Best People make the Best Leaders!”
General Manager
Education:
- Graduate Certificate in Human Resource Management – Deakin University
- Bachelor of Business Administration (Hospitality Management) – Macquarie University / International College of Management, Sydney
- Advanced Diploma & Diploma of Hospitality Management – TAFE NSW
- Diploma of Event Management – TAFE NSW
- Certificate IV in Training and Assessment – Southern Cross University
- Return to Work Coordination Training – SIRA
- Professional Member – AHRI (MAHRI)
Tarryn is an accomplished Human Resources executive with over 13 years of diverse experience across hospitality, profit-for-purpose organisations, registered training organisations, small businesses, franchises, and multi-venue operations. She brings deep expertise across the full HR lifecycle, including strategy development, employee relations, performance and talent management, learning and development, change leadership, and retention strategies.
Throughout her career, Tarryn has held key people and culture roles with leading organisations such as Norths Collective, Mounties Group, and Accor Hotels. Working in complex, fast-paced and high-pressure environments, she has successfully delivered practical HR solutions that align people, culture, and business outcomes.
Tarryn is passionate about cultivating high-performing teams and developing the next generation of leaders. She is known for her ability to balance commercial imperatives with a strong people-first philosophy, ensuring organisations are well-positioned for sustainable growth while fostering safe, engaged and positive workplace cultures.
With experience across HR technology, data and analytics, and contemporary HR systems, including HRIS, payroll, recruitment and learning platforms, Tarryn leverages insights to drive informed decision-making. Her commitment to partnering closely with leaders, combined with her focus on coaching, communication and change, has consistently contributed to strong organisational performance and an enhanced employee experience.
Explain HR to a five-year-old
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