When an organisation uses HR outsourcing, it transfers the responsibility and management of particular HR processes to an external provider. You might choose to outsource just one HR process or project, or you might outsource all of your HR processes to a trusted provider depending on your organisation’s needs. So which processes can you outsource HR for?
HR business process outsourcing can be a powerful way to navigate through a number of complex yet common situations, including the following areas.
Managing compliance risks
State and national workplace laws set out a number of requirements across pay, working conditions and protection from unlawful or unfair employment terminations. Failure to stay compliant can spell serious trouble for an organisation, even if via an honest mistake. An external HR provider can help you carry out key HR processes in line with exacting compliance requirements, so you can be confident even complex matters are handled fairly and lawfully.
Developing policies, procedures, and contracts
Your employment policies, procedures and contracts all reflect the type of workplace environment you are offering to employees and new hires. Having guidance from an objective and experienced third party can help you to see the bigger picture and ensure your policies and procedures are lawful, accurate and competitive. HR outsourcing can also provide invaluable insights when it comes to developing, refreshing and fulfilling your wider human resource strategy via HR project support and HR project management services.
Recruitment and termination
At first glance it might not seem intuitive to outsource your ‘incoming and outgoing’ processes to an external specialist, but doing so can build you a rich source of quality talent and ease transitions when employees do decide to move on. In fact – handling onboarding, engagement and outboarding optimally can encourage even past employees to be enthusiastic advocates for your organisation.
Workplace disputes and complaints
Even in the healthiest of workplace environments, issues such as employee misconduct, conflict and discrimination can still occasionally arise. How you handle those matters? That matters a great deal. Outsourcing workplace mediations and internal investigation services to an impartial third party can be money well spent. Furthermore, the right provider can help you identify areas to improve and address broader issues that you might be too ‘close’ to see clearly.
Training and career management
When you outsource your leadership coaching to industry-leading specialists, you can supercharge professional development far beyond the knowledge confines of the organisation. This provides two key benefits. First, it maximises employee engagement and provides incentive for high-performing employees. Second, it helps you to identify and nurture leading talent within the organisation.